Privacy Policy mct88

Personal Information We Collect

In operating the mct88 online gambling platform, we collect various categories of information from users. This collection occurs either directly through the account registration process and your interactions with the platform, or automatically through standard tracking technologies.

Categories of information collected directly include:

• Identity information — full name, date of birth, identification card number (MyKad) and nationality, for the purpose of age and identity verification in accordance with international licensing standards
• Contact information — email address, mobile phone number and current residential address
• Financial information — e-wallet details (Touch 'n Go eWallet, Boost, ShopeePay), DuitNow information, online banking account details (FPX), or cryptocurrency wallet information (USDT, BTC, ETH) used for deposits and withdrawals
• Username and password chosen during mct88 account registration
• Information you provide when contacting our customer support

Information collected automatically when you use the mct88 platform includes:

• IP address, device type, operating system and web browser used
• Server log data including visit times, pages visited and session duration
• Game data — betting history, wins, losses and account activity
• Cookie information and related tracking technologies (detailed in Section 5)

How We Use Your Information

Personal information collected by mct88 is used solely for legitimate purposes directly related to the provision of our online gambling platform services. Specifically, your information is used to:

• Create, verify and manage your mct88 account, including identity and age verification before access is granted
• Process deposits and withdrawals securely, including verifying transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency
• Provide 24/7 customer support in Malay and English, including handling your complaints, enquiries and requests
• Send important notifications relating to your account, transactions, policy updates and relevant promotional information — provided you have given consent to receive them
• Identify and investigate fraudulent activity, money laundering or any misuse of the platform that may cause harm
• Comply with legal obligations and regulations under the international licensing that underpins mct88's operations
• Improve the user experience through anonymised (aggregated) analysis of platform usage data
• Implement responsible gambling measures, including monitoring betting patterns that may indicate signs of problem gambling

Sharing and Disclosure of Information

mct88 does not sell, rent or trade your personal information to any third party for commercial or marketing purposes. However, in certain limited circumstances, your information may be shared with:

• Payment service providers — financial institutions, e-wallet operators and cryptocurrency service providers required to process your financial transactions securely
• Technology service providers — companies that provide technical infrastructure, cloud services and security systems to mct88, subject to strict confidentiality agreements
• Regulatory bodies and legal authorities — when lawfully required by a court order, licensing body or law enforcement authority, mct88 will comply with that obligation
• Anti-fraud service providers — third parties that assist us in detecting and preventing fraudulent activity or money laundering, subject to valid data protection agreements

In all of the above sharing situations, mct88 ensures that the receiving party is bound by data protection obligations equivalent to or stricter than our own standards.

Data Security Measures

mct88 implements a comprehensive range of technical and organisational protections to maintain the integrity and confidentiality of your personal information. Security measures we use include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and mct88 servers
• Encryption at rest for all information stored in our databases
• Role-based access control ensuring that only relevant staff can access specific data
• Continuous security monitoring and scheduled penetration testing conducted on a regular basis
• Two-factor authentication (2FA) is available for users who want to add an extra layer of security to their mct88 account
• Regular cybersecurity training for all staff who handle player personal data

While mct88 takes all reasonable steps to protect your data, no system is completely immune to risk. Should any data security breach occur that affects your information, we will notify the relevant authorities and contact you within a reasonable time in accordance with our incident response procedures.

Use of Cookies and Similar Technologies

The mct88 website uses cookies and similar tracking technologies to improve your experience, enable essential platform functions, and help us understand how users interact with our platform.

Types of cookies used by mct88:

• Session cookies — temporary cookies that are deleted automatically when you close your web browser. Used to maintain your login session while using the platform
• Persistent cookies — stored on your device for a set period to remember your preferences and settings, such as your display language
• Analytical cookies — help us understand website usage patterns anonymously for the purpose of improving the platform
• Security cookies — used to detect and prevent fraudulent activity and to keep user sessions secure

You can manage your cookie settings through your web browser at any time. However, blocking certain cookies may affect the functionality of some parts of the mct88 platform.

Your Rights Regarding Personal Data

As a registered mct88 player, you have certain rights relating to your personal information held in our systems. These rights include:

• Right of access — you have the right to request a copy of all personal information we hold about you
• Right of rectification — you may request that we correct any information that is inaccurate or incomplete
• Right of erasure — in certain circumstances, you may request that your personal information be deleted, subject to our legal obligations to retain certain records
• Right to restrict processing — you may request that we limit how we use your data in certain situations
• Right to object — you have the right to object to the processing of your data for direct marketing purposes at any time
• Right to data portability — you may request your data in a structured, machine-readable format

To exercise any of the above rights, please contact mct88 customer support via live chat or email. We will process each request within a reasonable time and inform you of the outcome.

International Data Transfers

As mct88 operates under an international licence, your personal information may be stored or processed on servers located outside Malaysia. In every such international transfer, mct88 ensures that:

• The destination country or territory has data protection standards that are equivalent or stricter
• A valid and binding data transfer agreement has been put in place between mct88 and the overseas recipient
• All overseas data recipients are subject to standard contractual clauses that protect your privacy rights

These transfers are necessary solely to enable mct88 to provide a stable, secure and efficient online gambling platform service to Malaysian players.

Child Protection and Age Restrictions

The mct88 platform is restricted to players aged 21 and above only. mct88 does not knowingly collect any personal information from individuals under the age of 21. Should we find that we have received information from a user who does not meet this age requirement, the relevant data will be deleted immediately and the account will be closed.

If you are a parent or guardian and believe that your child or dependant has registered an account with mct88, please contact our customer support immediately for assistance.

Amendments to This Privacy Policy

mct88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in business practices, legal requirements or industry standards. Any material amendments will be announced through:

• A prominent notice on the mct88 homepage before the effective date
• A notification email to your registered email address at least 14 days before the changes take effect

Your continued use of the mct88 platform after the effective date of any amendment will be considered your acceptance of the updated terms. If you do not agree with any changes, please contact our customer support to discuss the options available or to close your account.

The current version of this Privacy Policy takes effect from 1 January 2026.

How to Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the way mct88 handles your personal information, please contact our customer service team through the following channels:

• 24/7 Live Chat — for an immediate response in Malay or English, use the live chat function available on the mct88 website
• Email — send your written enquiry to [email protected]

Our team is available to assist you 24 hours a day, 7 days a week. We aim to respond to all privacy-related enquiries within a reasonable time.